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Australia Post - MyPost business account guide
Shipping costs can be a burden for any business. Express couriers and dedicated shipping agents are popular options, but they can get expensive.
The AusPost MyPost business account may be the solution to this challenge. It helps send parcels domestically or globally under the premise that the more you send the cheaper it gets.
Australia Post has also partnered with a number of suppliers to simplify this task even further.
We’re going to discuss what the MyPost business account is, how it works, the savings as you spend, and how to register for one.
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What is a MyPost business account?
An AusPost MyPost business account provides the opportunity for organisations that send a lot of parcels to save time and money.
You can send parcels domestically and internationally at rates that get cheaper the more you send.
AusPost has the largest network of collection options. In Australia, including office, post boxes and pickups.¹
Main features of a MyPost business account
AusPost is dedicated to helping Australian businesses lower their shipping costs. There are several benefits of registering for an AusPost MyPost business account²:
- Save money on domestic and international parcels
- Access to smart online shipping tools
- Send parcels to over 190 countries
- Choose your delivery speed
- Flexible ways to lodge parcels
- Send tracking notifications
- Easy returns process (domestic packages only)
- Customer support online or by phone
- Carbon neutral delivery options
- Recyclable materials offered
Savings bands available with MyPost Business
The MyPost Business savings bands are designed to offer you higher discounts on postage the more you spend. The bands are determined by how much you spent on parcels in the previous 4 weeks or collectively in 12 months, whichever offers the most savings.
The discounts are easy to understand and change based on the zone where the parcels will be delivered. It’s divided into 6 bands as follows²:
| Savings | Band 0 | Band 1 | Band 2 | Band 3 | Band 4 | Band 5 |
|---|---|---|---|---|---|---|
| $0-49 in the last 4 weeks. Or, up to $499 in the last 12 months. | $50-249 in the last 4 weeks. Or, $500 -2499 in the last 12 months | $250-499 in the last 4 weeks. Or, $2500 -4999 in the last 12 months. | $500-999 in the last 4 weeks. Or, $5000 -9999 in the last 12 months. | $1000-1,999 in the last 4 weeks. Or, $10,000- 19,999 in the last 12 months | $2,000+ in the last 4 weeks. Or, $20k+ in the last 12 months. | |
| Within the same city (<5kg) | 0% | 10% | 25% | 30% | 35% | 40% |
| To another major city (<5kg) | 0% | 5% | 12% | 16% | 19% | 20% |
| To rural areas (<5kg) | 0% | 0% | 2% | 3% | 5% | 5% |
| Aust over 5kg | 0% | 5% | 10% | 12.5% | 15% | 17.5% |
| Int’l Zone 1 New Zealand | 0% | 5% | 20% | 25% | 30% | 35% |
| Int’l Zone 2 China | 0% | 5% | 15% | 20% | 25% | 25% |
| Int’l Zone 2 Rest of Asia | 0% | 5% | 10% | 15% | 20% | 20% |
| Int’l Zone 2 Pacific Islands | 0% | 5% | 7.5% | 10% | 12.5% | 15% |
| Int’l Zone 3 USA & Canada | 0% | 5% | 15% | 20% | 25% | 25% |
| Int’l Zone 4 UK & Ireland | 0% | 5% | 15% | 20% | 25% | 25% |
| Int’l Zone 4 Major Europe | 0% | 5% | 10% | 15% | 20% | 20% |
| Int’l Zone 4 & 5 Rest of World | 0% | 5% | 7.5% | 10% | 12.5% | 15% |
Benefits of the Australia Post MyPost business account
MyPost business is designed to save companies time and money with their parcel deliveries. With MyPost business you can¹²:
- Reach more customers here and overseas
- Access the online shipping portal to:
- Create shipping and return labels
- Manage your account
- View and track orders
- Arrange for pick-ups
- Directly import orders from your eBay store
- Bulk import from a .CSV file
- Pay and print multiple orders at one time
- Create international shipping labels including customs declarations
- Order packaging
- Create return labels
- Access real-time address validation
- Lodge parcels at over 4,000 post offices, 13,000 street boxes
- Offer your customers a great delivery experience:
- Fast shipping options
- A collection of delivery points
- Manage their deliveries via the MyPost app
- Send parcels carbon neutrally
- Get customer support 8am to 8pm (AEST) Monday to Friday
- Integrate with platforms and partners
MyPost business integrated partners and platforms
AusPost MyPost business integrates with the following partners and platforms, to allow you to ship parcels to your customers in a number of ways.¹
| Addition | Big Commerce | Easyship |
|---|---|---|
| eBay | EIZ | ELEXtensions |
| Joovil Ecommerce | Koi by Chick | Pikr |
| Pitney Bowes | PlugInHive | Ready Freight |
| Ready To Ship | Ricemill | SellerDash |
| SellIntegro | Shipperfy | Shippit |
| Shippo | ShipStation | SHOPLINE |
| Spiffy Stores | Starshipit | Storbie |
| WPRuby | WMS |
How does partner/platform integration work
AusPost MyPost business integrates with the above partners and platforms to automate your shipping labels in three different ways³:
Automatically create shipping labels in a shipping platform
Customers place an order with your online store, you send those orders to your shipping platform, for example, Easyship. Then create your shipping labels with the AusPost MyPost discounts applied. MyPost sends the tracking numbers to your shipping platform.
Automatically create shipping labels in an eCommerce platform
If an eCommerce platform like Storbie powers your online store, the customer places an order with you as above. MyPost enables you to create shipping labels with its discounts already applied, and tracking numbers get provided.
Automatically create your shipping labels by importing your orders from eBay
If you have an online store on eBay, MyPost simplifies the process even further. Your orders are automatically sent to your MyPost account, then print all your shipping labels at once.
How to signup for an Australia Post MyPost business account
You can sign up for an Australia Post MyPost business account in three ways⁴:
- In person at a post office
- Online via the link at the AusPost page
- Download the MyPost app and register from there
To apply from a business account you’ll need to provide the company or organisation's name, and its ABN or ACN. A provisional account may be approved subject to confirming the business’ details.
As the operator of the account, an individual will need to provide their personal details and agree to the terms of service.
You’ll be asked to choose a password at the time of opening the account.
Contact AusPost business
You can contact AusPost business in 3 ways:
Telephone Monday to Friday (excluding holidays) between 8 am and 6 pm AEST
- In Australia 13 POST (13 7678)
- From overseas +61 3 8847 9045
- Live chat Monday to Friday (excluding holidays) between 8 am and 8 pm AEST
- Raise a support ticket via the MyPost app
Wise Business
If you are utilising the MyPost international zones to reach customers abroad, you will likely need a reliable way to handle foreign currency.
Wise Business helps manage the financial side of global trade by letting you hold, send, and spend money in multiple currencies. You can pay overseas suppliers or receive payments from international clients with local account details, all while accessing the mid-market exchange rate. This helps keep your conversion costs low so you can retain more of the savings you earn on your shipping.
A Wise Business account allows users to can send, receive, and hold in multiple currencies. Experience hassle-free global transactions by transacting like a local business. Here's what you get with a Wise Business account:
- Free to register — Hold and convert between 40+ currencies. Send to 140+ countries
- Debit cards for you and your team, which you can use in 150+ countries
- Multi-user access for team members, with ways to control and manage permissions
- Pay up to 1,000 recipients at once with the Wise batch payments feature
- Integrate with your favourite cloud accounting solutions like Xero, QuickBooks, and more
- Get account details to receive in 8+ currencies for a one-time fee of 65 AUD
Sign up for the Wise Business account! 🚀
This general advice does not take into account your objectives, financial circumstances or needs and you should consider if it is appropriate for you.
Sources:
- AusPost MyPost business
- AusPost MyPost business toolkit
- AusPost MyPost integration
- AusPost MyPost terms of service
Sources checked on: 24 April 2023
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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