Types of Virtual Assistants: 2025 guide to finding a VA niche in the Philippines

Michelle Alyssa

The demand for virtual assistants (VAs) has grown rapidly as many businesses are turning to remote talent for support. From administrative work to digital marketing, virtual assistants now play a vital role in this gig economy.

This guide will break down the different types of virtual assistant jobs and offer steps to help you choose the right career path. We'll also introduce the Wise account, a handy companion to make your money go further with low, transparent fees.

Table of contents

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What is a virtual assistant (VA)?

A virtual assistant is a remote worker who provides online support to clients. A VA can perform a wide range of tasks depending on the client’s needs, such as managing emails, scheduling appointments, handling customer service concerns, or running social media campaigns.

Some virtual assistants choose a niche, like social media or e-commerce, to focus on specialized tasks that match their skills and interests or stand out in the market. Understanding the types of virtual assistant jobs for beginners first can help you find your niche.

Pros

  • Flexibility: You can work from anywhere with an internet connection.
  • Plenty of opportunities: Choose between becoming a general VA or a specialized one, depending on your skills and interests.
  • Scalability: Take on multiple clients to grow your income.
  • Low startup cost: All you need is a computer and an internet connection to get started.

Cons

  • Unstable income: Work may be project-based or inconsistent, especially when you’re still building a client base.
  • Competition: The VA industry is popular, especially in the Philippines, so standing out requires effort.

What to look for before starting your VA journey

If you want to become a virtual assistant, you typically don’t need a degree, but you do need these skills:

  • Communication
  • Organization
  • Adaptability
  • Problem-solving
  • Tech-savviness
  • Time management
  • Writing and typing
  • Basic IT knowledge

You may also need proficiency in these tools:

  • Project management software
  • Communication platforms
  • Cloud storage
  • Time tracking apps
  • Payment tools

Common types of virtual assistant jobs

To help you in your search for the most common types of virtual assistant jobs, we have created the list below.

General administrative

Here are some details about the general duties and skills required for a VA with general administrative responsibilities.

DescriptionGeneral administrative VAs support clients with everyday tasks.
Common responsibilities
  • Manage emails
  • Schedule meetings
  • Organize data
  • Prepare reports
  • Handle correspondences
  • Skills needed
  • Organization
  • Time management
  • Attention to detail
  • Best forPeople who are highly organized, dependable, and detail-oriented, or those with an office admin or secretarial background.
    Tools neededMicrosoft Office, Google Workspace, Trello, Asana, Slack
    Average yearly salary139,269 PHP¹

    Social media

    A social media virtual assistant is required to have the following skills and duties.

    DescriptionSocial media virtual assistants help clients grow and maintain their online presence.
    Common responsibilities
  • Create posts for different social media platforms
  • Schedule content
  • Respond to comments Run ads
  • Analyze performance
  • Skills needed
  • Creativity
  • Basic graphic design
  • Copywriting
  • Best forCreative individuals with strong communication skills who enjoy trends, branding and digital engagement.
    Tools neededCanva, Buffer, Hootsuite, Meta Business Suite
    Average yearly salary185,000²

    E-commerce

    An e-commerce VA has to be familiar with various online tools, and her day-to-day responsibilities will vary.

    DescriptionE-commerce virtual assistants support clients with online stores on platforms like Shopify, Amazon, or Lazada.
    Common responsibilities
  • List products
  • Track orders
  • Manage inventory
  • Respond to customer inquiries
  • Optimize store listings
  • Skills needed
  • Knowledge of e-commerce platforms
  • Customer service
  • Basic SEO
  • Best forPeople who are tech-savvy, detail-oriented, and comfortable with multitasking, or people with retail or sales experience.
    Tools neededShopify, Amazon Seller Central, Lazada Seller Center
    Average yearly salary20,000³

    Content and SEO

    A content and SEO virtual assistant has to stay in touch with recent developments regarding the process of what makes online content successful.

    DescriptionContent and SEO virtual assistants help boost clients’ visibility in search engines by creating and/or editing SEO-optimized content.
    Common responsibilities
  • Write and edit blog posts
  • Optimize website content
  • Research relevant keywords
  • Manage editorial calendars
  • Monitor analytics
  • Skills needed
  • Writing
  • Basic HTML
  • SEO knowledge
  • Best forWriters, bloggers or marketing-minded individuals who enjoy research and creative work.
    Tools neededWordPress, SEMrush, Yoast SEO, Google Analytics
    Average yearly salary50,000⁴

    Data entry

    A data entry VA will have a simpler role compared to the above.

    DescriptionData entry virtual assistants input, update, and organize information.
    Common responsibilities
  • Input data into spreadsheets or databases
  • Review data for errors
  • Categorize and structure data
  • Generate reports or summaries from raw data
  • Skills needed
  • Typing
  • Attention to detail
  • Data protection awareness
  • Best forPeople who are meticulous, patient, and like structured tasks.
    Tools neededMicrosoft Excel, Google Sheets, Zoho Sheet
    Average yearly salary38,000⁵

    Real estate

    Someone with experience in the real estate market will be perfect for the role of a real estate VA.

    DescriptionReal estate virtual assistants support property agents and agencies with administrative and marketing tasks.
    Common responsibilities
  • Manage property listings
  • Schedule property showings
  • Coordinate client communications
  • Create promotional materials
  • Skills needed
  • Communication
  • Interpersonal Knowledge of real estate platforms
  • Attention to detail
  • Best forFriendly and persuasive people with a background in real estate, sales, or client services.
    Tools neededLamudi, Real.ph, Canva, CRM tools like HubSpot
    Average yearly salary395,831⁶

    Executive assistant

    For this role, you have to have previous experience as a VA.

    DescriptionExecutive assistant VAs provide high-level support to executives and business leaders.
    Common responsibilities
  • Coordinate meetings with stakeholders
  • Handle confidential communications
  • Manage complex calendars
  • Book travel arrangements
  • Skills needed
  • Professionalism
  • Communication
  • Problem-solving
  • Multitasking
  • Best forHighly professional individuals with corporate or admin backgrounds.
    Tools neededGoogle Workspace, Microsoft Outlook, Zoom
    Average yearly salary376,565⁷

    Bookkeeping

    As a bookkeeping virtual assistant, you have to have a financial or accounting background.

    DescriptionBookkeeping virtual assistants manage financial records and ensure accurate accounting for businesses.
    Common responsibilities
  • Record daily financial transactions
  • Prepare financial reports
  • Monitor cashflow
  • Maintain accurate financial records
  • Skills needed
  • Attention to detail
  • Familiarity with bookkeeping software
  • Organization
  • Time management
  • Best forNumbers-driven individuals — especially those with accounting or finance backgrounds.
    Tools neededQuickBooks, Xero, FreshBooks
    Average yearly salary213,783⁸

    Customer service

    A customer service VA has to have excellent communication skills above all.

    DescriptionCustomer service virtual assistants handle client interactions and provide support for businesses.
    Common responsibilities
  • Respond to emails, live chats, and social media messages
  • Resolve customer complaints
  • Process orders, refunds, and returns
  • Provide product or service information
  • Skills needed
  • Conflict resolution
  • Customer service
  • Problem solving
  • Best forPatient, empathetic, and people-oriented individuals who thrive in communication-heavy roles
    Tools neededZendesk, Freshdesk, Intercom
    Average yearly salary47,000⁹

    What are the most in-demand types of virtual assistant niches?

    While there’s a need for all types of virtual assistant niches, certain specialties are more in demand, such as:

    • Digital marketing: Businesses want VAs who can help with social media, email campaigns, and online ads to expand their reach and increase sales.
    • E-commerce support: As online shopping continues to succeed, store owners need reliable virtual assistants for product management, order processing, and customer support.
    • Specialized administrative support: Companies and executives seek VAs who can handle complex, high-level administrative tasks, manage projects, coordinate teams, and provide industry-specific expertise beyond basic office duties.

    If you develop the necessary skills to succeed in one of these types of virtual assistant niches, you can increase your chances of securing consistent work and negotiating higher rates.

    How to find your niche as a virtual assistant

    Now that you know all the types of virtual assistant niches, it’s time to pick one. Here are some steps you can follow to find the right specialty for you.

    1. Assess your skills and interests

    Start by thinking about what you’re good at and what type of work you actually enjoy. For example, if you’re creative and like writing, being a content and SEO VA could be a great fit. If you’re detail-oriented and organized, data entry might work better. Being passionate about your work will help you stay motivated long-term.

    2. Research client demand

    Look at job boards, Facebook groups, and LinkedIn to see what businesses are hiring VAs for. As mentioned, e-commerce, digital marketing, and specialized administrative support are all popular niches, but demand can shift quickly, so it’s important to stay updated on industry trends.

    3. Test the niche

    Pick one or two niches and offer a trial service to friends, small businesses, or even through freelancing platforms. This gives you the chance to get real feedback and allows you to see whether the niche suits you.

    4. Refine and specialize

    Once you choose your niche, you can prepare marketing materials like a website and portfolio. Consider including a niche statement, like “Creative and tech-savvy virtual assistant seeking to support real estate professionals through social media marketing, property promotion, and CRM management.” This can help you stand out from other virtual assistants in the industry and immediately tell potential clients the services you offer.

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    *Disclaimer: The percentage figure mentioned above is based on an internal survey conducted by Wise in April, 2024

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    Sources used:

    1. Payscale Average Virtual Assistant Pay
    2. Payscale Average Social Media VA Pay
    3. Payscale Average e-Commerce VA Pay
    4. Payscale Average Web Content Management VA Pay
    5. Payscale Average Data Entry VA Pay
    6. OnlineJobs VA Salaries in the Philippines
    7. Payscale Average Executive Assistant Pay
    8. Payscale Average Accounting Assistant Pay
    9. Payscale Average Customer Service VA Pay

    *Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

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