EQ Bank and Wise Platform: Changing the global payments narrative for Canadians

Carly Giltrap

Already an EQ Bank customer? You don’t need to leave your app to benefit from Wise. EQ Bank has partnered with Wise Platform to integrate our global payments infrastructure directly into EQ Bank. That means that EQ Bank customers can now access fast, convenient international payments directly in their EQ Bank app.

And, because EQ Bank has partnered with Wise Platform for their multi-currency payments, when you sign up with EQ Bank, you’ll also be able to access Wise’s fast and convenient international payments experience directly from EQ Bank.

👉 Visit EQ Bank

Discover how EQ Bank launched international payments in just one month - with 75% arriving instantly* and 70% becoming repeat users.

EQ Bank's customers are clear about what they want from their financial provider: Fair exchange rates, minimal fees, and an experience that just works.

With over 600,000 personal and business customers, the Canadian digital-first bank knew it needed to offer cross-border payments services that reflected its ethos of convenience, transparency, and low cost.

Through its payments integration, EQ Bank is able to offer international payments directly within the EQ Bank app.

We spoke with Michael Cebo, Associate Director of Payments at EQ Bank, about how the collaboration is helping the bank deliver on its mission to drive change in Canadian financial services.

EQ Bank has one streamlined connection to a global payments network, and its customers get transfers without ever leaving the EQ Bank app.

In this interview, Michael shares how 70% of the bank’s customers are repeat users, regularly sending money to the same friends and family. What’s more, 75% of payments arrive instantly.* EQ Bank delivers payouts in over 18 currencies and to over 140 countries - including CNY, INR, and PHP.

Michael also shares three reasons the partnership has been successful:

  • Speed to market. The bank needed to launch its global payments service quickly and securely, and the delivery team got them live in just one month.
  • Aligned values. EQ Bank’s international payments service reflects a focus on transparency, low fees, and putting customers first.
  • Operational simplicity. By tapping into global payments infrastructure, the bank was able to reduce the complexity of managing licenses, settlement accounts, and multiple relationships.

Through one simple API integration, EQ Bank has one streamlined connection to a global payments network, and its customers get transfers without ever leaving the EQ Bank app.

Meet EQ Bank

EQ Bank is the digital platform of Equitable Bank, Canada’s Challenger Bank™.

Founded over 50 years ago, Equitable is the country’s seventh largest bank by assets. It serves nearly 780,000 customers and more than 6 million credit union members through its businesses with personal and commercial banking.

Together, with its parent company, EQB, it has $138 billion in assets under management and administration (as at October 31, 2025).

For more information, visit EQ Bank

***Transaction speed claimed depends on individual circumstances and may not be available for all transactions.*

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