How to change payment method on Amazon Prime: step-by-step guide

If you use Amazon Prime for shopping, delivery, or streaming, keeping your payment details up to date is essential. You might have switched banks, received a new card, are moving abroad or simply trying to avoid extra fees because your card is billed in another currency.

Whatever the case, knowing how to manage your Amazon Prime subscription and change the payment method helps you avoid unexpected cancellations or missed benefits.

In this guide, you will see how to update your payment method, fix failed payments, and how a Wise account and Wise card can help you pay for Prime and other subscriptions in foreign currencies using the mid-market exchange rate*.

➡️ Learn more about the Wise account

How to change your payment method directly with Amazon Prime

Most UK Amazon Prime memberships are billed directly by Amazon, so you will usually manage payments inside your Amazon account. Payment methods can be updated from Your Payments and from Your Memberships and Subscriptions, including your Prime membership¹.

On desktop (amazon.co.uk in a browser)

To change the card or account Amazon uses for your Prime membership:

1. Go to amazon.co.uk and sign in to your account.
2. Hover over Account & Lists and click Your Account
3. Select Your Memberships & Subscriptions (this is where your Prime membership is listed)
4. Find Amazon Prime and click Manage Subscription
5. Next to Payment method, choose Change or Update
6. Pick an existing card stored in Your Payments, or select Add a payment method to add a new card or other option²
7. Confirm your changes

You can also reach the Prime page by going straight to Your Prime membership from Your Account. From there, under Manage membership, you will see options to update plan and payment details.

In the Amazon app (iOS or Android)

On mobile, the menu structure is slightly different, but you still change your Amazon Prime payment method from your account settings:

1. Open the Amazon Shopping app and sign in
2. Tap the person/account icon or menu (☰) and choose Your Account
3. Scroll to and tap Your Memberships & Subscriptions
4. Select Amazon Prime and then Manage Subscription
5. Tap Change next to your payment method
6. Choose an existing card or tap Add a new payment method, then save

How to update your card or payment method on Amazon

Changing your Prime payment often starts with updating your overall payment options in Your Payments. This is where you add, edit and remove cards and other methods used across Amazon, including Prime membership and Prime Video.

For UK customers, Amazon.co.uk typically accepts³:

• Most major credit and debit cards (Visa, Mastercard, American Express, etc.)
• Some prepaid and store cards, where supported
• Amazon Gift Cards and promotional balances for eligible purchases
• Certain other local methods and digital wallets, where available

To keep your Amazon Prime subscription payment method current⁴:

1. Sign in to amazon.co.uk and go to Your Account
2. Click Your Payments (this opens your wallet)
3. Under Wallet, you can add a payment method to register a new card, or click Edit on an existing card to update the expiry date or billing address
4. To set which card Amazon uses by default, go to Settings → Your default purchase preferences and choose your preferred card
5. Return to Your Memberships & Subscriptions → Amazon Prime, choose Change next to your payment method, and assign your Prime membership to the new or updated card¹

How to change your payment method on Amazon Prime if billed via a third-party

In most cases, Amazon bills you directly for Prime, so changing the payment method is done inside your Amazon account. However, there are a few situations where you might have signed up through another company, such as via an app store for related digital services. In those cases, the payment method usually needs to be changed where you originally subscribed, not in Amazon's own settings⁶.

Apple

If you somehow obtained a Prime Video-related subscription through an in-app purchase on an Apple device, Apple's payment settings will control the card⁶:

1. On your iPhone or iPad, open Settings
2. Tap your name → Payment & Shipping
3. Tap Add Payment Method to add a new card, or Edit to update an existing one

For most UK users, Amazon Prime itself is not billed via Apple, so this will only apply if a specific Amazon-related app or channel was purchased directly through the App Store. For example, if you get Prime Video on Apple, you won't get other benefits of the full Amazon Prime membership, such as free shipping.

What to check if your Amazon Prime payment is not working

If you have just updated your card but your Amazon Prime payment is still failing, it is worth checking both your card details and Amazon's own payment settings, including verifying⁷:

• The card number, expiry date and CVC are correct
• The card has sufficient funds or available credit
• The card is enabled for online and recurring payments and any international transactions required
• The billing address on Amazon matches the address your bank has on file

If the problem persists²:

• Try removing and re-adding the card in Your Payments
• Use a different browser or your mobile app in case of a temporary technical issue
• Contact your bank or card issuer to check for blocks or declines

How Amazon handles failed charges (dunning process)

When a Prime renewal payment fails, Amazon generally does not immediately cancel your membership. Instead, it will usually:

1. Attempt the charge on your billing date
2. If the payment fails, flag the issue in your Prime or Prime Video account and may send an email notification asking you to update your payment method
3. Retry the charge one or more times over a short period
4. If all retries fail and no new payment method is provided, your Prime benefits may be suspended or ended until you fix the payment details

Switch to Wise to save on currency conversion fees

If your Prime membership or other Amazon subscriptions are billed in a foreign currency (for example, if you split your time between countries or shop on other Amazon sites), your UK bank may add hidden mark-ups to the exchange rate and foreign transaction fees. Using a Wise account and a Wise card can help you reduce those conversion costs.

Wise's multi-currency account lets you hold and convert money in 40+ currencies at the mid-market exchange rate, with low, transparent fees*.

You can then use the Wise debit card for purchases in over 160+ countries, online and in-store. Over time, that can make a noticeable difference if you are paying for Amazon Prime and other subscriptions in non-GBP currencies.

Why use Wise for your international subscriptions?

With a personal Wise account and Wise card, you can:

• Add the Wise card to Amazon just like any other debit card
• Hold different currencies and let Wise automatically convert at the mid-market rate when needed
• Top up in GBP, convert to the currency used for billing, then let Wise charge that balance at the mid-market rate* when your subscription renews
• Forget to top up? Wise uses auto conversion so as long as you have other currencies held within your Wise account. For example, if you have both pounds and euros set up in your account, if you run out of pounds, Wise will auto convert from your euro balance for a small fee, starting as low as 0.33%* - so you can avoid missing payments
• Use the same card to pay for multiple international subscriptions with low, upfront conversion fees*

Because Wise is not a bank, there are no monthly account fees for personal customers, and pricing is clearly shown before you convert or spend.

Steps to set up the Wise card as your new Amazon Prime payment method

1. Open a Wise accountSign up for a Wise personal account online or via the Wise app - it’s quick and easy
2. Order and activate your Wise cardRequest a Wise debit card from within your account and activate it in the Wise app (you can also get a Wise virtual card to use straight away online)
3. Add or convert fundsTop up in GBP and, if needed, convert into the currency used for your Amazon purchases (if you don’t have enough in your account in the right currency, Wise will autoconvert from another currency for a low fee* which means less chance of bouncing payments)
4. Find your card details in the Wise appIn the app, you can see your card number, expiry date and security code
5. Update your Amazon Prime payment methodGo to Your Account → Your Memberships & Subscriptions → Amazon Prime on amazon.co.uk → Click Change next to your payment method → Choose Add a payment method and enter your Wise card details → Confirm and save

Using Wise to pay for your subscriptions

Keeping your Amazon Prime payment method up to date is the simplest way to avoid interruptions to fast delivery, Prime Video and other benefits.

Updating your card whenever you change banks, receive a replacement card or move payments to a different account helps prevent declined transactions and failed renewal emails.

A Wise account and Wise card give you extra control, especially if you pay for subscriptions in multiple currencies or share costs with others.

You can hold and convert money at the mid-market rate*, spend in 40+ currencies with the Wise card, and use Wise's Split Bill feature to divide Prime and other subscription payments fairly. Even if only one person pays with their Wise card, everyone else can quickly send back their share, even from abroad.

If you want a truly international account that works around the world, check out the Wise account. It's not a bank account but offers some similar features and your money is safeguarded.

You can open a Wise account online and start managing your money in 40+ currencies. When sending money internationally or converting currency, you’ll only pay a low, transparent fee* while also getting the mid-market exchange rate every time.

You can also get the Wise card to spend like a local from the moment you arrive. It works in 150+ countries and automatically converts your pounds to the local currency whenever you spend, only adding a tiny, upfront currency conversion fee* – or it’s free if you already have the currency in your Wise account.

Sign up with Wise today

Sources used in this article:

1. Amazon – managing your subscription
2. Amazon – managing payment methods
3. Amazon – accepted payment methods
4. Amazon – updating your payment method
5. Amazon – how to make purchases
6. Apple Support – how to add payments via Apple Pay
7. Amazon Help – payment errors

Sources last checked: 15 December 2025