Business Group Terms and Conditions
Wise Payments Canada Inc.
Last updated: 23 February 2026 - Version: 1.0
Welcome to Wise
IMPORTANT THINGS TO KNOW
- By using our Business Group service you agree to these terms and conditions. If you don’t agree, you must not use this service.
- You should only use a Business Group with people that you know and trust. In the event of a suspected unauthorized payment, you must contact us without delay. Delayed notification could lead to liability for the entire payment amount.
- If you have any complaints about us or our services, you may contact us following our complaint procedure.
Contents
1. About These Terms
2. What is our Business Group Feature and How Does it Work
3. Owners’ Rights and Obligations
4. Authorised Users’ Terms and Conditions
5. Our Responsibility for Loss or Damage
6. Assets in Business Groups
7. Authorised Users Trading Authorisation (Assets)
8. Owner's Declaration When Using Assets
9. General but Important Terms
1. About these Terms
1. These Business Group terms and conditions (“Terms”) are exclusive to Business customers who use our Business Group service as detailed in these Terms. These Terms describe your rights and obligations, and ours, and form a legally binding contract between you and Wise when you use this service. The Terms refer to and incorporate by reference the following documents (the “Additional Documents”), which also apply to your use of the Business Group service, including: our Privacy Policy, Customer Agreement, Acceptable Use Policy and Fees and Pricing, and such other agreements referred herein.
2. Capitalised words shall have the meanings set forth in the Additional Documents, except as set out below or otherwise defined in brackets within these Terms:
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Authorized User means a person that you have authorized to access, use or operate a Wise Account on behalf of the Business.
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Business means a sole proprietorship, a partnership, or a corporation, as applicable.
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Business Group means a feature designed to enable you to separate funds, give team members access to those funds and have a dedicated card to spend those funds.
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Card means a card issued on a Wise Account by Wise, either for your Main Account or a Business Group.
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Owner means you or your Business as the owner of the Wise Account.
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Permissions means a custom set of settings that control what the Owner and each Authorized User can see and do on the Wise Account.
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Wise Account or Wise Business Account means a business multi-currency account held by customers at Wise, which includes the Main Account, which may also be referred to as a Current Account, and may include a Jar(s) or Business Group(s).
2. What is our Business Group Feature and How does it Work
1 Business Groups is a feature designed for Wise business customers who wish to manage the Business’ money by helping them separate and segregate their funds and share and allow the spending of those segregated funds with other members of their team and employees in their Business.
2 This feature is connected to your Business’ Wise Account and enables the Owner and any Authorized User to share funds for expenditure purposes. Authorized Users can only access the Wise Account if they have been invited and their access, what they can see, is limited to the Permissions you grant them.
3 The Owner has all the Permissions over the Wise Account and can do the following actions:
- (a) close the Wise Account;
- (b) transfer ownership of the Wise Account; and
- (c) appeal account closure.
4. The Owner, or any Authorized User in the Wise Account with the Permission to create and manage Groups, can add other Authorized Users to a Group they are in. The Authorized User must be first added to the Wise Account. The Permissions that an Authorized User has been granted will determine what they can see and do as an Authorized User in the Group. Owners can restrict an Authorized User’s access to view, send and spend from the Business Group funds.
5. Wise’s Business Group service is currently available on web, iOS and Android and for Wise business customers in Canada. Authorized Users need to have the minimum Android version of 8.65.0 or iOS version of 8.62.0 to use the feature. There may be additional countries where this service is available and we may add additional countries at any time, without notice to you.
6. This Agreement allows the Owner and Authorized User(s) to receive a Card linked to the Group (in accordance with our Wise Card Terms), link it to their wallet such as Google Pay or Apple Pay, make in-store or online payments and make ATM withdrawals.
7. A Business Group is not a joint account. The Business as the Owner remains the sole proprietor of the funds at all times. All transactions made through the Group will be deemed to have been made by the Owner. The Owner is fully responsible for all transactions carried out by Authorized User(s) via the Group.
8. If the Wise Account is suspended or closed in line with our Customer Agreement, the Authorized User may have reduced access or may not be able to access the Group.
9. Any spendings and withdrawals are subject to any limits referred to in the Customer Agreement.
10. The Owner can always see all the transactions in the Group. Authorized User(s) can see all transactions if they have the specific Permission to do so.
11. The Owner is solely responsible for any form of misuse of the Business Group feature. The consequences of any form of misuse of the Group, including if either the Owner or Authorized User engage in fraudulent activity, shall be as set out in the Customer Agreement. By using the Business Group feature, the Owner agrees that Wise will not be a party to, nor liable for, any claim or dispute that may arise between the Owner and the Authorized User(s) in relation to the use of the Business Group feature.
12. Wise reserves the right to add or remove functionalities for the Business Group service at any time. Notice will only be provided if the removal of a feature impacts the terms of the Customer Agreement, in accordance with the prescribed notice period.
3. Owners’ Rights and Obligations
1. The Owner can create multiple Groups, and each one can only be shared with Authorized Users who have access to the same Wise Account.
2. The Owner can open and close the Group at any time and without notice.
3. If a Group is closed, any Card linked to the Group is cancelled and the fee for any physical Card will not be refunded.
4. The Owner can add an Authorized User to the Group and can remove an Authorized User at any time from the Group.
5. The Owner can close the Group at any time without providing notice. The Authorized User cannot oppose this decision.
6. The Owner must inform Wise of any event that could have a legal or financial impact on the Group. In the event of a court order or other legal processes such as insolvency procedures, seizures or garnishments, we may be required to take certain actions in line with our Customer Agreement. Such action may include, but is not limited to: placing a reserve or limitation on the Group or releasing the funds on it.
7. The Owner is responsible for any taxes which may be due by them resulting from the use of the Services, and it is the Owner’s responsibility to collect, report and pay the correct tax to the appropriate tax authority.
8. You control the Authorized User’s Permissions. Granting Permission to any Authorized User does not relieve you of your responsibilities under these Terms or the Additional Documents, including notifying us if your Wise Account has been compromised or if a transaction is suspected to be incorrect or unauthorized. No Authorized User is able to change the Permissions of you as the Wise Account owner.
4. Authorized Users’ Terms and Conditions
1. Authorized Users who have been granted the Permission to create and manage Groups can create multiple Groups and can add other Authorized Users to each Group. Each Group can only be shared with Authorized User(s) who are also part of the same Wise Account.
2. Authorized Users who have been granted the Permission to create and manage Groups can open and close the Group at any time and without notice.
3. Authorized Users who have been granted the Permission to create and manage Groups are by default added to the Group. They are by default Authorized Users of all Groups in the Wise Account. They can only be removed if this Permission is withdrawn. When the Owner or an Authorized User with permission to create and manage Groups removes an Authorized User, that Authorized User loses the ability to view, send, or spend from the Group, but previous actions remain valid. The Permissions that Authorized Users have been granted will determine what they can see and do as an Authorized User in the Group.
4 Each Authorized User accepts these Terms when using the Business Group feature.
5. Our Responsibility for Loss or Damage
1. Unforeseeable loss or damage. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time this agreement was entered into, both we and you knew it might happen. For example, a specific loss was discussed during a sign up process.
2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for fraud or fraudulent misrepresentation.
3. We are not liable for business losses.
4. We are not liable for things which are outside of our control. We cannot be liable for our inability to deliver or delay because of things which are outside our (and our affiliates) control.
5 We are not liable for any payments made under this Agreement.
6 Disputes between you and an Authorized User relating to your Wise Account or the Services are a matter between you and the Authorized User. You recognise that Wise is not a party to any claim or dispute between you and your Authorized Users. You agree to indemnify, defend, and hold harmless Wise from any dispute that arises out of these Terms, the Additional Documents, or use of the Services between you and an Authorized User.
7 Because you are bound by the actions of Authorized Users, it’s very important that you choose Authorized Users carefully. We suggest you regularly reassess who can be an Authorized User and the Permissions granted to them and that you regularly review the activity undertaken by Authorized Users.
6. General but Important Terms
1. No third party rights. These Terms are between you and us. No other person shall have any rights to enforce any of its terms.
2. Severability. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
3. Governing law. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute between you and us in connection with the Business Group service and/or these Terms shall be brought in the courts of the Province of Ontario.
4. Language. The parties have agreed that this Customer Agreement and any related documents will be written in the English language. Les parties ont convenu que ce contrat et ses accessoires soient rédigés en anglais.