How to cancel a United flight: step by step guide
Read on for how to cancel a United flight, including whether you can get a refund.
The process to cancel a Spirit flight is simple and easy. And depending on the ticket you purchased, you may not have to pay any fees.
Here’s what you need to know to cancel a flight you booked with Spirit.
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It’s simple to cancel a Spirit flight:
- Visit My Trips on the Spirit website
- Enter your details
- Select “Cancel flight” or “Cancel reservation”
- Follow the prompts to cancel your flight
You can also text “Hello” to 855-728-3555 via SMS or WhatsApp, or use the online live chat service to get help canceling your Spirit flight.³
Within 24 hours of your purchase, you can cancel Spirit flights for no charge and get a full refund on the form of payment used to buy your tickets.
This applies only if your flight is at least 7 days away. Otherwise, you’ll be refunded in the form of a travel voucher.¹
After 24 hours of purchase, you can still cancel your flight. But the type of ticket you purchased will determine whether you have to pay a cancellation fee.
You’ll get your money back if you cancel a Spirit flight within 24 hours of purchase as long as the flight is at least 7 days away.
If your cancellation is after 24 hours of purchase but you purchased a Premium Economy or Spirit First ticket, you can still cancel with no cancellation fees. However, you’ll get your money back as a travel voucher, not a refund.
For Value bookings, the cancellation fee is 99 USD.⁴
| 💡 If you purchased Spirit’s Cancel for Any Reason protection, you can get 80 percent of your money back on the original form of payment. You can only buy this protection at the original booking.² |
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If your Spirit flight is cancelled by Spirit Airlines, they’ll put you on the next available Spirit flight(s) to your destination. You won’t be charged for these new flights, and you’ll also have the option to request a refund or travel credit.⁵
If you have to stay overnight away from home to catch the flight you’re re-booked on, Spirit will reimburse your costs of lodging and transportation, or provide them to you directly.⁵
Weather delays and other events that are outside of Spirit’s control do not come with compensation. For delays and changes that are Spirit’s responsibility, however, the airline will provide alternate flights and overnight lodging as detailed above.⁵
For delays lasting more than three hours, Spirit may provide a meal voucher for the time you spend waiting.⁵
To change your flight:
- Go to “My Trips” on the website or in the Spirit app
- Locate the reservation you want to change
- Follow the instructions to make the change¹
You can also text or send a WhatsApp message with the words “Hello” to 855-728-3555 or use their live chat online.³
If you’re in the airport, a Spirit customer service desk can make the changes for you. You’ll need the confirmation number of your reservation as well as the name on the reservation.
| 🚨 You’ll always pay the fare difference to change your flights. Depending on the type of ticket you purchased, a change fee may or may not also apply. |
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Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information
Sources
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
Read on for how to cancel a United flight, including whether you can get a refund.
Read on for how to cancel a JetBlue flight, including whether you can get a refund.
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