What is Dragonpay? Guide on features, fees, and more

Online payments in the Philippines do not rely on a single system. Customers complete transactions in different ways depending on what is most convenient for them.

Dragonpay brings these payment options together. The platform allows customers to pay via e-wallets, credit cards, online banking, or over-the-counter payment centers.

If you're a business owner searching for a flexible digital payment platform, then Dragonpay might be the solution. It makes online transactions more flexible for your business and more accessible for your customers.

Keep reading to learn what it is, how it works, and how it can streamline your local and cross-border transactions, especially when paired with Wise Business.

What is Dragonpay?

Dragonpay is a Philippine-based third-party payment gateway*¹. It connects merchants and buyers by processing payments across multiple channels, including banks, e-wallets, and over-the-counter outlets.

The platform bridges the gap between the country's low credit card ownership—with only 1 in 20 consumers owning a card²—and its growing adoption of digital payment systems. Dragonpay's services allow customers to pay in cash or via alternative payment methods, making online transactions more accessible to Filipinos.

Additionally, Dragonpay also supports e-commerce growth by providing secure, accessible cross-border payment solutions to merchants and international businesses.

*You may visit the Dragonpay Philippines website for a more updated information (like fees, features, and more).

Key features and services offered by Dragonpay

Dragonpay offers several features to make online transactions³ easier and more efficient. Some of these include:

Online payments

You can use Dragonpay to accept payments from your customers through any of the following channels:

• Online banking: Customers can pay directly through their bank's online portal or any bank with Instapay capability.
• Over-the-counter (OTC): Customers can pay in cash at partner banks, ATMs, and payment centers. Options include:
  • Bank branches: BDO, BPI, Metrobank, Security Bank, Unionbank, RCBC, and more
  • Payment centers: 7-Eleven, SM Payment Counters, Robinsons Department Stores, and many more
• E-wallets: Accept payment from digital wallets such as GCash, Maya, GrabPay, ShopeePay, and more.
• Credit cards: Accepted credit cards include Xendit, Globalpayments / BPI, and 2C2P /Metrobank.
• Installments: If your customer wants to split payments for big-ticket purchases, they can do so through Billease.
• Cryptocurrencies: Accept cross-border payments in Bitcoin (BTC), Ethereum (ETH), and Tether (USDT).

Recurring payments

Dragonpay makes it easy to manage recurring payments, such as subscriptions, loan repayments, or monthly bills. Unlike credit cards that charge a percentage per transaction, Dragonpay charges fixed fees.

Mass payout

If you need to pay multiple people at once, Dragonpay's mass payout feature handles that. It's useful for payroll, supplier payments, or disbursements. You can pay them via:

• Bank credit
• Cash pickup
• E-wallets
• Digital banks

Dragonpay Credits

Dragonpay Credits is a prepaid mobile wallet built into the Dragonpay app. Top it up using any available payment channel, then use it to pay at any Dragonpay-supported merchant. Payment is done by scanning a QR code.

Prepaid load

If you manage people in the field, you can buy prepaid load for them through Dragonpay. This is useful for:

• Retail outlets
• Sales teams
• Field technicians

RFID Topup

If you manage a logistics fleet, you can top up its RFID through Dragonpay, making it easier to manage your fleet's tollway expenses. Dragonpay supports both Autosweep and Easytrip RFID accounts.

How to create a Dragonpay account

Setting up a Dragonpay account is free, and applications are typically processed within 1 to 2 business days. Here's how it works.

*Note: You have to contact Dragonpay's sales team if you need a Standard Merchant Account.

Phase 1: Registration⁴

1. Go tohttps://www.dragonpay.ph/lite/ and click Sign Up
2. Fill in your basic information and business details
3. Check your email and click the verification link sent by Dragonpay
4. Once verified, you'll be redirected to your seller dashboard
5. Click Profile on the side menu and complete your business details
6. Enter your bank account details where your earnings will be transferred
7. Choose your biller type:
   • Website Integrated (API) Biller: Best for e-commerce sites. Customers choose their payment method directly at checkout on your site
   • Generic Biller: Best for static or brochure-type websites. Payments are made through an online invoice link

Once you've selected your biller type, expect an email from Dragonpay's technical team within 1 to 2 business days with the next steps.

Phase 2: Integration⁵

After registration, you have to submit to Dragonpay the following requirements:

• DTI or SEC papers (including Articles of Incorporation and By-Laws)
• BIR Certificate of Registration
• Latest business permits (e.g., mayor's permit, BIR)
• A utility bill with your registered address
• A scanned copy of your passbook showing the account name and number for settlement
• Scanned government ID or passport of the signatory

You can submit one or two documents first to get the process moving. Just note that you'll need to complete all document requirements before you can receive payouts.

For Generic Biller users:

Once your documents are approved, you'll receive your live account credentials. Log in to your admin platform and start collecting payments right away.

For API Integrated Biller users:

The process involves a testing phase before your live account is activated. Here's how it goes:

1. Forward the full API specifications to your website developer to implement the postback and return URLs
2. Send the URLs to Dragonpay so they can set it up on their end
3. Dragonpay will notify you when you're ready for testing
4. Submit screenshots of the following:
   • The Dragonpay payment method selection page (including the address bar)
   • Your return URL page, where customers land after payment
   • Your admin orders page shows the transaction ID and status
5. Once screenshots are approved, you'll receive your live account credentials

From there, you're all set to start accepting payments.

Dragonpay fees and pricing

Dragonpay's pricing is straightforward, with most fees fixed per transaction⁶. Here's a full breakdown.

*Note: All fees are VAT-inclusive.

Online payment fees

Optional channel fees

Other service fees

Is Dragonpay safe and legit?

Dragonpay has been operating in the Philippines since 2010⁷ and is trusted by more than 3,500 merchants.

The platform is regulated by the Bangko Sentral ng Pilipinas (BSP) and registered with the National Privacy Commission (NPC), ensuring it meets the country's key financial and data privacy standards.

Additionally, Dragonpay employs Secure Socket Layer (SSL) encryption, the same encryption technology used by banks and financial institutions worldwide, to protect your data during every transaction. They also do not store your online banking ID or password at any point.

How to pay via Dragonpay

Here's how to pay with Dragonpay using different payment channels:

Paying via GCash

There are two ways to pay via Dragonpay using GCash. Pick whichever works best for you.

Option 1: Via GCash Pay Bills

1. Open the payment link sent by the merchant and click Pay
2. From the drop-down menu, select ECPay
3. Tick Agree and press Select
4. Click Send Instructions via Email/Mobile
5. Open the GCash app and tap Pay Bills
6. Search for Dragonpay or find it under Payment Solutions
7. Enter your payment details:
   • Reference No: The exact code sent to your email or mobile
   • Amount: The exact amount stated in the instructions
   • Account Number / Phone: Your mobile number
8. Tap Next, review the details, and confirm the payment

Option 2: Via QR Code

1. At checkout, select QRPH or GCash as your payment option
2. A QR code will appear on screen — screenshot it or scan it directly
3. Open GCash, tap QR, and upload the screenshot or scan the code
4. Verify the amount and tap Pay to complete the transaction

Paying via a credit card

1. Select Dragonpay as your payment method at checkout on the merchant's website or app
2. Check your email or SMS for your payment details and unique reference number
3. Open the instruction email and click the link to the Dragonpay payment page
4. Select Credit Card as your payment channel
5. Enter your card number, expiration date, and CVV
6. Approve the payment using the One-Time PIN (OTP) sent by your bank

Paying over the counter

1. At checkout, select Dragonpay as your payment method
2. From the drop-down menu, choose your preferred over-the-counter payment channel
3. Enter your email address and click Send Instructions via Email to save your payment details for reference
4. Visit your chosen payment outlet and ask for a payment or a bill payment slip
5. Fill in your Dragonpay reference number, contact information, and the exact amount due
6. Hand the slip and cash to the teller, and keep your receipt

A few things to keep in mind:

• Always pay the exact amount stated in your payment instructions.
• If you have multiple reference numbers, pay them separately. Do not combine them into one transaction.
• OTC payments are typically processed by the end of the day or the next day
• Some banks (e.g., Chinabank, EastWest Bank, Metrobank) require payment validation. To do this, click the validation link in your payment instructions and enter the details from your deposit slip (branch code, date/time of payment, and amount).
• If you fail to validate your payment within 48 hours, you must contact Dragonpay's support.
• You will receive a confirmation email from Dragonpay once your payment has been processed.

Wise business: Alternative for global business payments

If you're a business in the Philippines trying to go global, you've probably hit a wall of confusing foreign exchange fees when collecting payments from international customers. Wise Business helps you cut through all that complexity—be it a local bank transfer or a wire transfer. By simplifying how you receive payments, you're free to pursue what matters—growing a local brand with global sights.

• Obtain account details to receive payments in USD, EUR, GBP, SGD, HKD and more for a one-time fee of 1,400 PHP.
• Simply share your account details with customers or add them to invoices.
• Zero fees when you get paid via ACH, FAST, InstaPay/PESONet, & other local transfers.
• Full fee transparency when clients pay you via Wire / SWIFT.
• Hold, send, and convert money at the mid-market rate in one account.
• Accept payments from customers and payment service providers (PSPs) like Stripe and Amazon.

➡️Get started with Wise Business today

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Wise Pilipinas Inc. is regulated by the Bangko Sentral ng Pilipinas. You may visit the BSP website for more information about its regulatory framework and consumer protection policies. To reach Wise, visit help center here.

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Frequently asked questions

1. How long does a Dragonpay payment take to reflect?
Payment processing time may vary depending on the payment channel used by the end user.

2. Can I use Dragonpay without a bank account?
Yes, you can use Dragonpay without a bank account. The platform allows you to complete online purchases using various payment methods, including cash at the counter, online banking transfers, and e-wallets.

3. Is there a transaction limit when paying via Dragonpay?
The maximum amount allowed varies by payment channel and merchant settings. It is recommended to check with your chosen payment channel or merchant for their specific limits.

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Sources:

1. Dragonpay
2. Credit card ownership in the Philippines
3. Dragonpay Payment Options
4. Dragonpay LITE Registration - Phase 1
5. Dragonpay LITE Registration - Phase 2
6. Dragonpay Fees and Pricing
7. About Dragonpay