How to cash in Maya: Guide on topping up your Maya wallet in 7/11, with GCash and more

Maya¹ is a helpful local provider offering a broad range of services, including a great eWallet you can use to receive, send and spend money. If you’re getting paid from abroad - as salary or a remittance from a loved one for example - you might be considering how to cash in Maya, to receive the funds. Or you might want details about how to top up your maya wallet yourself.

This guide looks at a few popular options to receive funds to Maya, covering Maya cash in using credit card, how to cash in Maya using GCash and where to cash in Maya for free in the Philippines. We'll also introduce the Wise account, a handy companion to make your money go further with low, transparent fees.

Where to cash in Maya?

Eligible customers can open a Maya eWallet to spend in person and online, with options including physical and virtual cards, and QR payment functions. You can also use your Maya wallet to receive payments - known as a cash in - from others, or by topping up your account yourself².

This guide looks at where to cash in Maya, if you’re planning on adding money to your own account, or if someone is planning on sending you money locally or from overseas. We’ll cover how to cash in Maya in 7/11 stores in the Philippines, and also how someone could use a card or bank account to send a payment to you easily.

Where to cash in Maya for free?

Depending on your account usage you might be able to cash in to your Maya Wallet for free up to a limit of 8,000 PHP per month³. This process allows you to add money to your account at select convenience stores, malls, supermarkets, and payment centers, and then receive a voucher for rebate if you are charged any fees for cashing in.

If you choose an over-the-counter cash in location which charges a convenience fee, the exact costs of your transaction depend on the specific location you visit - but this can add a charge of 2-3% of your total cash in amount⁴.

When you add money to your account you’ll still need to pay in any relevant fee, but you can then get a rebate voucher from Maya for any fees incurred when topping up a total of 8,000 PHP a month. Cash in amounts above 8,000 PHP do not qualify for the rebate.

Can you cash in Maya if your account is not verified?

Maya offers several different wallet types, including a basic option and various upgraded account types you can use once your account is verified. While you can still cash in Maya if you have a basic account, you’ll need to get verified to benefit from the full range of Maya cash in options. For example, only verified Maya account users can receive money via QRPH, Instapay, Pesonet and Bank Pull. Getting verified might also help to increase your Maya cash in limit per day, month and year⁵.

If you have a Maya basic account already you can get verified pretty easily in the Maya app. Take the following steps to get verified and access higher limits and more features⁶:

1. Log in to your Maya account and tap your Profile
2. Select the option to upgrade your account and enter the required information
3. Upload a clear image of your eligible ID document, ensuring that your Maya account name is the same as shown in your ID document.

You’ll need to provide some ID to verify your Maya account - there are a few different options here, but if you’re an adult Filipino, the easiest way is to use one of the following documents:

• Philippine National Identity Card
• ePhilID
• SSS ID (digitized with photo)
• PRC ID
• Postal ID (issued 2015 onwards)
• Passport
• Driver’s License
• UMID
• ACR i-Card
• IBP Card

How to cash in Maya?

As we’ve mentioned there are several ways to cash in to Maya which you can use to top up your own account, or to receive a payment from someone else⁷. Let’s take a look at the step by step process required for each.

How to cash in Maya in 7/11

You can cash in to Maya at a Seven-11 store or other convenience store locations such as branches of Family Mart. Here’s how to cash in Maya in 7/11 or other similar physical locations:

1. Log into the Maya app and tap Cash in
2. Choose 7/11 or the Maya partner you want to use
3. Enter the amount to cash in and tap Continue
4. You’ll receive a cash in code which you need to give at the partner location
5. Present your cash in code and pay at the counter
6. You’ll receive confirmation that the amount has been credited

How to cash in Maya using GCash

If the person sending you money likes to use GCash⁸ they can also top up your Maya wallet from their GCash account. Generally you’ll do this by opening GCash and setting up the cash in to Maya as a transfer. Here’s how to cash in Maya using GCash through the transfer option⁹:

1. Log into the GCash app, and tap Transfer, then Local
2. Select the bank you want to pay from and then Maya as the account to transfer funds to
3. Enter the amount to send, the recipient name, and the Maya account number
4. Tap Send Money and then Confirm

Maya cash in using credit card

If you’d like, you can also arrange a Maya cash in using credit card or with a debit card. To top up your Maya account with a card you’ll need to take the following steps:

1. Log into Maya and tap Cash in, then tap Debit or credit card
2. Choose the card you want to use and enter an amount to cash in
3. Add your card details and your One-time PIN (OTP) if required
4. You’ll receive confirmation that the amount has been credited to your Maya Wallet

How to cash in Maya with Wise

If you’re receiving a payment to Maya in PHP from someone based overseas, they might find they can transfer money conveniently and with lower fees, using Wise. Wise offers currency conversion with the mid-market rate, so if the person sending you money needs to convert the funds from their home currency to send the payment on to Maya, Wise could help them save money. Here’s how to cash in Maya with Wise:

1. Log into Wise and select the Send money option
2. Enter the amount to send and set PHP as the currency
3. Choose Maya as the recipient method and enter the Maya account information
4. Follow the prompts to pay for the transfer with your bank or card
   v5. Your money is converted and sent on to Maya in pesos for deposit

Use Wise to receive money from abroad and convert to PHP for remittance, spending or to cash in Maya

If you want a smart way to manage your money digitally, with just your phone or a laptop, Wise can help.

The Wise account is an easy way to hold and exchange 40+ currencies, including PHP, USD, CNY, and more. All you need to do is create a free account to get started.

With Wise, you can exchange currencies at the mid-market rate each time, with low, transparent conversion fees from 0.57% and absolutely no markups. Plus, you can order a Wise card for convenient spending at the same great rate, without any foreign transaction fees. At times you need cash, you can also make up to 2 free ATM withdrawals to the value of 12,000 PHP when you're overseas. You'll even get 8+ local account details to get paid conveniently to your Wise account in PHP and a selection of other major global currencies.

Sending money or making payments abroad? Wise also offers fast, low cost transfers to 140+ countries - you can track your transfer in your account and your recipient will also be notified when a transfer reaches them.

🚀 Get started with Wise

1. Maya
2. Maya Cash In
3. Maya FAQ - free cash in options
4. Maya FAQ - cash in convenience fee
5. Maya account limits
6. Maya - Upgrade account
7. Maya FAQ - how to cash in
8. GCash
9. GCash Help - transfers