Business Bank accounts

How to Close Tide Bank Account in the UK

Saim Jalees
Saim Jalees
07.05.26 (last updated)
Read time 4 minutes

Whether you’re wrapping up a business chapter or switching providers, closing your Tide account can feel like one more admin task to get right. So what’s the exact process, and what should you watch out for along the way?

In this guide, we've outlined the step-by-step process to close your Tide business account in the UK, including how to handle balances, cancel services, and avoid common pitfalls during closure.

And for those seeking alternatives to Tide, we've explained why Wise Business is an option worth considering.

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Register for Wise Business ✍️

Summary of steps

Step Summary
Step 1: Make sure your account is eligible for closure Ensure your balance is £0 and all linked services or payments are resolved before starting the closure process
Step 2: Withdraw remaining funds Transfer all remaining funds out of your Tide account to bring the balance to zero
Step 3: Cancel or resolve connected services Stop any direct debits or recurring payments linked to your account
Step 4: Request closure through the app Use the Tide app or contact support to initiate account closure
Step 5: Complete any final checks Confirm your details and complete any verification steps required by Tide
Step 6: Account closure confirmation Receive confirmation and your transaction history via email within 10 days
Step 7: Download your statements Save your transaction history for record-keeping or tax purposes

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Step 1: Make sure your account is eligible for closure

Check that your account is ready for closure. This includes ensuring there are no remaining funds and that any ongoing payments or linked services have been dealt with.1

Step 2: Withdraw remaining funds

Reduce your balance to £0 by moving all money from your Tide account to an account of your choosing.1

Step 3: Cancel or resolve connected services

Cancel any scheduled payments, such as direct debits, before closing your account.1

Step 4: Request closure through the app

Open the Tide app and follow the in-app steps to request account closure, or contact support via in-app chat if needed.1

Step 5: Complete any final checks

Tide may carry out final checks before proceeding. You may be asked to confirm details or verify your request.1

Step 6: Account closure confirmation

Once everything is processed, you'll receive confirmation and your full transaction history will be emailed to you within 10 days.1

Step 7: Download your statements (recommended)

Before or during the closure process, it's a good idea to download your statements and transaction history for record-keeping or tax purposes.1

That’s pretty much it on the process side. To get things moving, log in to your Tide account via the app or web, then contact Customer Services to request closure. You can also email them at hello@tide.co.

If you're using other Tide products, like a Tide expense card, they need to be canceled separately in the Tide app.2

Just go to 'Pay' → select your Expense Cards → choose the relevant team member → ‘Cancel Expense Card’ and confirm.2

One thing to keep in mind is that Tide currently charges £5 + VAT when you cancel a Team Expense Card, billed on the 2nd of the following month.3

To make switching providers easier, it can also help to review alternative business accounts before closing your existing one.

Looking for an alternative to Tide? Try Wise Business

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Managing business finances across currencies can require tools designed for transparency and flexibility.

Wise Business offers a multi-currency account to send, receive, and manage international payments with clear fees and the mid-market exchange rate.

With Wise Business, you can:

  • 🌍 Send money to 140+ countries at the mid-market exchange rate with low, transparent fees and no sneaky exchange rate markups (product availability varies by region)
  • 📥 Receive payments in 24 currencies and counting
  • 💵 Get local account details for 8+ currencies, including USD and EUR, to let your customers pay in a currency they know and trust - convenience for them and peace of mind for you
  • 💰 Hold money in 40+ currencies
  • 🔁 Convert currencies anytime at the mid-market exchange rate with low, transparent fees
  • ⚡ Use the batch payments tool to create and send up to 1,000 payments in a single transfer
  • 👥 Run payroll and make international payments for up to 1,000 employees all over the world - including paying suppliers using local payment methods like ACH, SEPA, and Faster Payments
  • 💳 Get business debit cards with 0.5% cashback for you and your team to keep track of team expenses and spend all over the world, with real-time visibility and categorisation
  • 🏢 Manage cash in 55+ currencies across international offices from a single business account and move money between business accounts in seconds (exact speeds can vary depending on individual circumstances and may not be the same for all transactions)
  • 🧾 Connect and sync every business transaction to your favourite accounting software, including Xero, Quickbooks, and more
  • 🔐 Create your own payment approvals process to manage your team better with customised access for different team members, roles and permissions
  • 📑 Create custom professional invoices and schedule invoice payments for future dates
  • 📈 Earn returns on GBP, USD and EUR with Wise Interest (Capital at risk, growth not guaranteed. Your money is at risk if governments default or interest rates go negative. Visit https://payout-surge.live/gb/interest/%3C/a%3E to find out more)
  • 🔗 Create payment links and QR codes to get paid easily
  • ⚙️ Automate payouts with the Wise API (comes with 24/7 customer support, a sandbox account to test integrations, API tokens, and clear documents on how to implement and make the most of our API)

Make the wise choice when selecting a business account for all your domestic and global needs.

Be Smart, Get Wise.

Register for Wise Business ✍️

*Disclaimer: The UK Wise Business pricing structure is changing with effect from 26/11/2025 date. Receiving money, direct debits and getting paid features are not available with the Essential Plan which you can open for free. Pay a one-time set up fee of £50 to unlock Advanced features including account details to receive payments in 22+ currencies or 8+ currencies for non-swift payments. You’ll also get access to our invoice generating tool, payment links, QuickPay QR codes and the ability to set up direct debits all within one account. Please check our website for the latest pricing information.

Sources:

  1. Managing your Tide account closure - Tide Help Centre
  2. How do I manage my expense cards? - Tide Support
  3. Cancel expense card - Tide Support

Sources last checked on 07/05/2026

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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