Travelex Canada money transfer: Fees, rates and transfer times

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Update: As of March 31 2024, Travelex customers can continue using their Travelex account details for tranfers via Instarem, which is operated by Nium Pty Limited and its affiliate.8

You may know Travelex already from their network of exchange offices around the globe. As well as buying your foreign currency at a Travelex in the airport, you can also send international payments via Travelex thanks to their partnership with Canadian Forex. ¹

This Travelex review looks at their international payment service, including the currencies and countries covered, and the limits and fees you need to know about.


How does an international transfer with Travelex work?

Travelex partners with Canadian Forex to provide international payment and related services in Canada. Here’s the full list of the services you can choose: ¹ ²

International money transfers

International payments are available online, with money being paid directly into recipient bank accounts around the world. You’ll find a full list of countries and currencies served, below.

Spot deals

A spot deal means you will lock in the exchange rate at the time, for a payment which will be made later. Usually this foreign currency transfer will happen a day or two after the spot deal is made.

Forward contracts

A forward contract is similar to a spot deal, in that it locks in an agreed exchange rate. However, a forward contract may be agreed which lasts for anything from 2 days to 12 months. You can then either buy or sell foreign currency at the rate agreed, upon the maturity of the contract.

Limit orders

A limit order fixes a target exchange rate for the exchange you want to make. The order will be completed when the exchange rate is achieved. The payment is automatically triggered, so it’ll go through even if you’re asleep when the exchange rate hits the target you’ve set.

What are the currencies that Travelex supports?

Travelex allows customers to make payments in any of the following major currencies:⁴

  • AED — United Arab Emirates dirham
  • AUD — Australian dollar
  • CAD — Canadian dollar
  • CHF — Swiss franc
  • DKK — Danish kroner
  • EUR — Euro
  • FJD — Fiji dollar
  • GBP — Pound sterling
  • HKD — Hong Kong dollar
  • JPY — Japanese yen
  • MXN — Mexican peso
  • NOK — Norwegian kroner
  • NZD — New Zealand dollar
  • PLN — Polish zloty
  • SEK — Swedish krona
  • SGD — Singapore dollar
  • THB — Thailand baht
  • USD — US dollar
  • ZAR — South African rand

You can also use the following exotic currencies:

  • BHD — Bahraini dinar
  • BND — Brunei dollar
  • CZK — Czech koruna
  • HUF — Hungarian forint
  • IDR — Indonesian rupiah
  • ILS — Israeli shekel
  • INR — Indian rupees
  • KRW — South Korean won
  • KWD — Kuwaiti dinar
  • LKR — Sri Lankan rupee
  • MAD — Moroccan dirham
  • MYR — Malaysian ringgit
  • OMR — Omani rial
  • PEN — Peruvian nuevo sol
  • PGK — Papua New Guinea kina
  • PHP — Philippine peso
  • PKR — Pakistan rupee
  • SAR — Saudi riyal
  • SBD — Solomon Island dollar
  • SCR — Seychelles rupee
  • TOP — Tongan pa'anga
  • TRY — Turkish lira
  • TWD — Taiwanese dollar
  • VND — Vietnamese dong
  • VUV — Vanuatu vatu
  • WST — Samoan talar
  • XPF — CFP franc

What is the exchange rate you get with Travelex?

When you arrange a payment with Travelex, you’ll be shown the fees and exchange rate before you confirm and complete the transfer.

Are there any limits to the amount that you can transfer with Travelex?

Travelex will only process international payments which are valued at CAD500 or above. There are also a handful of countries where you can’t send money, and transfers can be arranged only using electronic transfers — no cash or checks are accepted. ⁴

How long does an international transfer with Travelex take?

The length of time it takes for your recipient to receive their payment will depend on how long it takes for Travelex partner Canadian Forex to receive your money, and also where you’re sending it.

If you’re sending money from Canada to another country, it’ll take 1 to 3 working days for your money to be received by Canadian Forex.

Canadian Forex will process the payment once they have received your funds. For some countries, such as Australia and the UK, payments will be processed on the same day or overnight. However, other payment routes will take longer — it’ll take a day or two to get money to Europe for example, and up to 4 working days to send money to Thailand. ² ⁶

How can you contact Travelex?

If you have questions, you can check out the FAQ section on the Travelex website, or get in touch using one of the following methods: ⁷

  • Email for general enquiries — info@travelex.canadianforex.ca
  • Email for technical support — system@travelex.canadianforex.ca
  • Call Travelex on 1-855-602-1682 from Canada, or +1-415-645-9582 for international calls
  • Write to Travelex International Payments at Suite 303, 65 Queen Street West, Toronto ON, M5H 2M5, Canada
  • Fax on 1-416-649-8580

Sources:

  1. Travelex - Transfer money 3 July, 19 July 2019
  2. Travelex - FAQs 3 July 2019
  3. Travelex - Fees 3 July 2019
  4. Travelex - Supported currencies 3 July 2019
  5. Travelex - International Payments Price Promise Terms & Conditions 3 July 2019
  6. Travelex - Delivery of funds 3 July 2019
  7. Travelex - About us 3 July 2019
  8. Travelex directs customers to Instarem

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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