Virtual Assistant Tasks: Top 10 Tasks You Should Outsource to a VA

A virtual assistant (VA) is a remote professional who supports businesses and individuals by handling a wide range of tasks, such as managing emails and calendars, conducting research, data entry, and providing customer support, among others.

VAs can help busy entrepreneurs and teams juggling multiple projects, allowing you to focus on strategic priorities.

What Does a VA Do? 10 Common Virtual Assistant Tasks

Administrative Tasks

One of the most common virtual assistant administrative tasks includes managing calendars, organizing emails, booking meetings, and basic data entry. These general virtual assistant tasks keep operations running smoothly.

Customer Service

A virtual assistant for administrative tasks can also double as customer support, answering inquiries, resolving issues, and managing feedback tickets to respond to customers in a timely fashion.

Social Media Management

From creating posts to scheduling and replying to comments, many virtual assistant tasks involve helping brands maintain consistency and engagement on social media platforms every day.

Content Creation

VAs can assist with blog posts, newsletters, or even proofreading internal documents to keep content creation running steadily for the business.

Bookkeeping and Accounting

Common virtual assistant tasks include managing invoices, tracking expenses, and ensuring records are ready for tax time, which is especially useful for small business owners.

Marketing Support

A virtual assistant for personal tasks or business can help with keyword research, compiling campaign data, or tracking performance metrics.

Technical Support

Some VAs offer light tech support, such as updating websites, troubleshooting minor issues, or managing simple integrations—ideal for solo entrepreneurs.

Research and Data Collection

Whether it's gathering leads, conducting competitor analysis, or sourcing contacts, these virtual assistant tasks can be outsourced to save hours of manual work.

Project Management Support

Executive virtual assistant tasks may include updating Trello boards, communicating with team members, and tracking deliverables to keep projects and teams on track.

Personal Tasks

You can even delegate tasks to a virtual assistant that helps manage your personal life, such as booking travel, ordering gifts, or scheduling appointments for busy professionals.

What Are the Most Popular Virtual Assistant Services?

Overall, the global virtual assistant services sector reached approximately $4 billion in 2020 and is projected to double by 2028, growing at a rate of over 24% annually².

This surge reflects the increasing demand for both general and specialized services, ranging from administrative support to niche areas such as legal assistance and technical troubleshooting.

Virtual assistants today offer far more than basic administrative support, and often wear many hats depending on what the business needs.

Many businesses rely on specialized services tailored to their needs. Here are some of the most sought-after virtual assistant services:

• Administrative and Data Entry: Core support services remain essential, encompassing email management, calendar coordination, and data management across various industries.

• Customer Service & Support Tickets: E-commerce and tech firms are more likely to use customer support services.

• Social Media & Marketing Support: Roughly 40% of digital marketing agencies outsource campaign management to VAs, and up to 8% of businesses leverage VAs for marketing-related tasks.²³

• Research & Analytics: About 35% of e-commerce businesses engage VAs for product and market research.²

• Bookkeeping & Financial Tracking: While comparatively less prevalent, around 4.3% of companies utilize VAs for finance and bookkeeping tasks⁴

How Do I Decide Which Tasks to Delegate to a VA?

For instance, managing your inbox, scheduling meetings, conducting research, or updating your website are all tasks that a VA can handle, freeing up your brain, for more strategic work.

It’s generally best to begin with administrative tasks such as email triage, calendar management, or basic research, and gradually expand into areas like content scheduling, bookkeeping, or even customer service.

Think about tasks where teams are most likely to procrastinate, or tend to be pushed off towards the end of the month. There may also be tasks that are not necessarily revenue-generating, but do need to be done to keep the business operational. Any tasks that can be outsourced to focus time on strategy, sales, and products should also be delegated to a VA.

Benefits of Delegating Tasks to a VA

Outsourcing virtual assistant tasks can transform how a business operates. One of the most significant advantages is increased productivity by offloading time-consuming tasks, such as inbox management or social media scheduling, which allows you to reclaim hours for strategy, growth, and client work.

There’s also a clear cost-effectiveness benefit. Hiring a VA means you avoid the overhead of a full-time salary, office space, or employee benefits, which can be especially useful for startups, solopreneurs, and small teams.

Finally, flexibility is key. Whether you need 5 hours a week or 30, a VA can scale their support as your workload grows. It’s an agile way to build capacity without locking into long-term commitments.

Discover Wise: The Smart Way to Pay and Get Paid Globally

If you're working with a virtual assistant or hiring remote talent across borders, managing international payments shouldn’t be a headache—or a budget buster. Wise makes it cost-effective and straightforward to pay VAs in their local currency, wherever they are.

Wise is not a bank, but a Money Services Business (MSB) provider and a smart alternative to banks. The Wise Business account is designed with international business in mind, and makes it easy to send, hold, and manage business funds in 40+ currencies. Wise helps you cut unnecessary conversion costs and keep your VA support happy and paid on time. You can also connect to accounting tools to streamline finances and reduce admin stress.

Open a Wise Business account online

	Editor & Business Expert:
	Panna is an expert in US business finance, covering topics from invoicing to international expansion. She creates guides and reviews to help businesses save time and make informed decisions. You can read more useful business articles on her author profile.

Sources:

1. New Survey Reveals Productivity Blind Spot For Entrepreneurs
2. Virtual Assistant Statistics or VA Statistics in 2025 - Invedus
3. Virtual Assistant Statistics 2025: Insights and Trends - There is Talent
4. Virtual Assistant Statistics and Facts (2025)
   All sources checked October 2025.