This article is for personal customers. If you have a Wise Business account, learn about verifying your business here.
We're a regulated financial institution, and to keep your money safe, we sometimes need to ask for a document that shows where your income comes from. We know this is an extra step, but it helps us make sure your money is secure.
We’ll only ask for this document after you’ve set up and paid for a transfer.
Quick tips before you upload
To make sure we can accept your document the first time, please check that:
All pages are included and clearly visible. Don't crop, edit, or hide any information. For bank statements, this means uploading the full statement.
The format is correct. We can accept PDF, JPEG, and PNG files up to 10MB per file. We can't accept password-protected files.
You upload the correct document. Check the table below to see which document matches your income type.
What details does my document need to show?
No matter the type, your document must clearly show:
Your full name
The date the document was issued
The amount(s) you received
The name of the person or company who paid you
What document should I send for my income type?
Find your main source of income in the table below and upload one of the corresponding documents. You can upload up to 10 files if you need to show multiple documents.
Salary
One of the following:
Your most recent payslip (from the last 3 months)
A signed employment contract
A recent tax return validated by your official authority
Full bank statements from the last 3 consecutive months showing all transactions — it must be downloaded or sent from your bank — this shouldn’t be a screenshot of your online banking
Freelance work or Independent Contractor
One of the following:
A recent tax return validated by your official authority showing your income
The most recent statement of earnings from a freelancing platform
Service agreement contract signed within the last 12 months and showing the pay period and total amount — we can’t accept agreements that only show an hourly wage
Pension
One of the following:
A pension statement from your provider (from the last 12 months)
Full bank statements from the last 3 consecutive months showing your pension payments
Rent
One of the following:
The most recent tax return validated by your official authority your rent income
Signed rental agreement
Full bank statements from the last 3 consecutive months showing all transactions — it must be downloaded or sent from your bank — this shouldn’t be a screenshot of your online banking
Sale of property
The signed completion statement or sale agreement for the property.
A gift, inheritance or family support
Both of the following:
A signed letter or deed from the person who gave you the money.
A document showing their source of income. This could be their payslip or a property sale agreement.
Why do you need this? It's a regulatory requirement to understand the origin of the funds. If the giver is retired, you can provide their pension statement or a bank statement showing their income.
Investments
One of the following showing net proceeds or value of the investment portfolio:
Employee stock plan exercise confirmation
Investment/portfolio account statement
Dividend voucher
Share sale confirmation
Crypto wallet statement — Must come from a regulated crypto wallet provider
Bank statement confirming income from investments
A loan
Both of the following:
The signed loan agreement
Supporting bank statement showing the amount being received
Savings
Both of the following:
A savings account statement from the last 6 months.
A supporting document that shows how you built up these savings (like payslips or a property sale agreement).
Other sources (e.g. divorce settlement, scholarships, child support, lottery)
An official document from a third party (like a legal firm or institution) that clearly shows where the money came from. This could be one of the following:
A divorce settlement document
A scholarship letter
Child support document
Lottery winnings confirmation document
Along with supporting documentation, such as bank statement confirming income
What happens after I upload my document?
Once we’ve reviewed and approved your document, we’ll automatically resume your transfer and let you know. If there are any issues, we’ll contact you by email.
If you cancel your transfer while we're checking, we'll stop the review. We may need to ask for the documents again if you set up another transfer in the future.