When you pay by ACH bank transfer, you first need to connect and verify your preferred bank account.
ACH bank transfers in Canada are also known as an EFT (Electronic Funds Transfer) payment.
Here are some common questions about paying by ACH bank transfers from Canada.
How long does it take for my money to reach Wise?
It usually takes 1–2 business days for the money to leave your account, and then 3–4 business days for it to reach us.
The speed of your transfer depends on a few variables:
Banking Hours & Holidays: Banks only process ACH bank transfers on business days. If you start a transfer on a weekend or a bank holiday, processing won't begin until the next business day, and any weekends or holidays occurring during the transfer timeline will also extend the overall delivery time.
Verification & Amounts: Larger transfers may require additional security checks by your bank or Wise, which can add time. Learn more about how long large transfers take.
Processing Windows: Banks must receive the transfer request before a daily cutoff time (a specific hour). If you initiate a transfer after this time, processing will be delayed until the next business day, which extends the overall delivery time.
Since it can take some time for the money to reach us, be sure you have enough money in your account balance while you wait for the transfer.
How much can I send?
You can send up to 9,500 CAD every 24 hours, and up to 30,000 CAD every week.
What happens if I cancel my debit from the connected bank account (ACH)?
You should be able to cancel your transfer up to 30 minutes after you've set it up, without us debiting your account.
But sometimes, we can process the transfer instantly. If you cancel your transfer after we’ve started processing it, we’ll refund you once we get your money — so it can take a little longer.
It usually takes 1–4 business days for your money to reach Wise. And you’ll usually see the debit in your bank account within 2–3 business days of making the transfer.
Guaranteed Rate with your connected bank account (ACH)
When paying for a transfer with direct debit, the guaranteed rate is secured once you have authorized the payment to Wise. For other payment methods, the guaranteed rate is secured once Wise receives the money for your transfer.
Can I pay with my connected bank account (ACH) from my business account?
Yes, if you have a business account, you can pay with your connected bank account (ACH). Just make sure you are using your business bank account ─ we can't accept personal payment for business transfers.
Can I send an out of band payment?
We can’t accept out of band payments. You can only initiate an ACH bank transfer within the Wise website or app.
I have a problem paying by direct debit
Paying by direct debit can be tricky sometimes. Here are solutions to common issues.