Here you’ll find answers to the most common questions about Chilean peso (CLP) transfers.
Sending to CLP
Who can I send CLP to?
You can send CLP to any bank account in Chile.
What information do I need about my recipient?
You’ll need their:
full name
phone number
address
1–20 digit local account number and account type (either checking, savings or demand)
bank name and code
RUT number (also known as RUN, this is basically a tax ID for Chilean residents and is mandatory)
How much can I send?
You can send up to 1 billion CLP per transfer.
How long does it usually take for the money to arrive?
Once Wise receives and converts your money, it usually takes 1 working day to arrive in your recipient’s bank account. Conversion can take up to 2 working days.
We’ll always give you an estimate for how long your transfer will take when you set it up.
Learn more about how long transfers take
Sending from CLP
How much can I send?
You can send up to 19,500,000 CLP, but your bank might have lower limits. For example, most banks limit the first transfer to a new recipient.
Where can I send from?
You can only send CLP to Wise from banks within Chile.
How long does it usually take for the money to arrive?
We usually receive your money nearly instantly. Then, we need to convert it and send it out. Conversion can take up to 2 working days.
Check the guide for the currency you’re sending to for an estimate on how long it will take to arrive in your recipient’s account after we send it out.
I’ve cancelled my payment, how long will my refund take?
We’ll let you know when we’ve refunded your money. For bank transfers, it can take 1–2 working days for your refund to arrive.
Make sure to wait until the above time frame has passed before getting in touch about a refund — we’re not able to speed up the process.
How do I report a crime involving Wise in Chile?
If you want to report a crime involving Wise’s Chilean entity, you can report it using this form.
These are the crimes you can report if they’ve been committed by Wise’s employees or executives, our contractors or suppliers, or third parties related to Wise:
money laundering
terrorist financing
bribery of public officials (either Chilean nationals or foreigners)
corruption between individuals
receiving stolen goods
incompatible negotiations (this is where there’s been a conflict of interest)
misappropriation (using money or goods that aren’t ours)
unfair administration
You can also use the form to complain about unethical behaviour, violations of our policies, or anything else that you think our senior management needs to investigate.
You can submit the form anonymously.
Will my report be confidential?
Yes — only the people who need to investigate the report will see what you submit. And if there’s been criminal activity, we’ll also share the report with relevant authorities.