Payment settlements: the process and how long they take
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Cost of sales is one of the most important performance metrics to get a handle on, whether your business is goods-based or service-led (including SaaS and digital businesses).
This article explains what cost of sales is, how it’s calculated and some actions you can take to reduce or manage it as an international business.
Plus, how Wise Business can help your company reduce hidden international costs on supplier and contractor payments.
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Cost of sales or cost of goods sold (COGS) is the total direct costs involved in making a product or service.1 It determines how much each unit of a product costs to the business, and helps them calculate the gross profit and margin from the revenue generated.
Put simply, the gross profit is calculated by subtracting the cost of goods from the sales revenue. It’s therefore one of the key metrics for understanding the profitability of goods.
This can include:
- Raw materials required to make the product
- Packaging and freight costs
- Utility costs involved in manufacturing
- Distribution
- Salaries for teams involved in looking after production
- Salaries for workers who physically make or build the products
- Warehousing or transportation costs.
For businesses that don’t hold physical inventory such as SaaS companies, agencies and other service-based models, cost of sales is often referred to as cost of services (COS). Instead of tracking stock or raw materials, SaaS COGS focuses on direct costs involved in delivering a service to customers.
This can include:
- Billable labour costs including paying overseas freelancers and contractors
- Software licences and SaaS tools including SaaS accounting software
- Cloud infrastructure and hosting costs
- API and third-party service fees.
The main thing to remember is that these costs are all directly attributable to producing and delivering a service, rather than general overheads like marketing or rent.
Whether physical goods or services, understanding the true cost of it can help businesses to:
- Measure profitability per item, client or project
- Identify high-cost delivery areas
- Improve pricing accuracy for recurring services
- Manage global spending more effectively.
The general COGS formula is as follows:2
Cost of sales = beginning inventory + purchases − ending inventory.
This formula is used by businesses of various industries all over the world to determine the cost of goods sold. Some companies also have their own hybrid formulas that are based on the changes in their inventory or service delivery model.
Now that we‘ve gone through what cost of sales is, what’s included and the formula for it, it’s also important to understand how it’s actually calculated.
The beginning inventory includes all of the products, raw materials and any other supplies for your goods that you already have at the beginning of the year (normally the new fiscal year).
It’s calculated by multiplying the number of units available at the start of the year with the price per unit that was applicable when these items were bought.
Raw materials are the base of any physical product, and any raw material that isn’t already available in your inventory will have to be ordered. The cost for its ordering will be added to the cost of sales formula.
If you’ve imported raw materials from another country, you would also need to add the freight or shipping costs to the purchase cost.
Labour is another integral part of the process (whether your business sells physical goods, digital items or services) and its cost must be included in the cost of sales to get a more accurate value.
For some businesses, this could include freelancers, contractors and billable delivery teams in agencies and SaaS businesses.
It’s calculated by multiplying the hourly wage you pay your employees with the hours of production and the number of labour resources that you have.
The cost of manufacturing involves the hourly overhead costs, which include the utilities and other resources used up in the production process, and also the number of production hours.
For digital businesses, this might translate into cloud infrastructure usage, server costs and tooling, and platform fees tied directly to delivery.
The last value is the ending inventory, which is essentially the total value of all products or goods you have left at the end of your fiscal year. It’s calculated by multiplying the number of units at the end of the year with the current price per unit.
Identifying ways of reducing your total costs of sales is important when trying to figure out how to increase your overall profitability . Here are some areas to consider:
Many businesses source goods globally to reduce their cost of sales, but this also extends to services and talent.
Alongside traditional manufacturing hubs, businesses use global talent marketplaces such as Upwork or Fiverr to access specialised freelancers and contractors at competitive rates.
You’ve probably realised the importance of not losing money on poor foreign exchange rates and high transaction fees when you send or receive payments overseas (particularly when you pay suppliers or contractors abroad).
Foreign currency accounts are available with traditional banks, but you still need to deal with the hassle of having multiple accounts for all the currencies you operate with, making it harder to consolidate your finances. Not to mention, giving you less transparent pricing.
This is where Wise Business comes in, allowing you to manage all your currencies in one account and reduce international transaction costs.
You could cut the cost of labour and optimise several business processes when you apply automation.
This could be as simple as using an order management software, EPOS system or accessing a batch payment feature for multiple recipients. This can save you time so you can focus on your core business functions.
For businesses with recurring international payments, such as agencies paying contractors or SaaS companies paying cloud providers, automation can go even further.
In fact, using tools like the Wise API, businesses can automate payouts to recurring vendors and contractors, helping to remove manual payment processes entirely.
Having a better view of your inventory is one of the most important factors that affects your bottom line. After all, it prevents overstocking.
This is particularly important for traditional product-based businesses, where excess stock ties up cash flow and increases storage costs.
But for digital businesses, it also applies to software licenses, licensed seats for SaaS products, subscriptions and usage-based credits on prepaid packages.
| 💡 Read About Automating Payroll Payments |
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If your business has considered sourcing from abroad, you need to know about Wise Business. With it, you can:
- Make cost-effective, fast and transparent international transfers
- Pay overseas suppliers and contractors at mid-market exchange rates
- Hold and manage multiple currencies in one account
- Easily move money between currencies in one place
- Benefit from a secure and regulated financial service
- Make and track payments via the app or desktop.
Plus, there are many more features available with Wise Business Advanced, unlocked with a one-time fee of £50 (Advanced plan) or for free (Essential plan).
Just imagine a UK-based creative agency is working with designers across Europe. It can reduce its cost of sales by paying freelancers directly in EUR using Wise Business. By accessing the mid-market exchange rate, the agency avoids hidden FX mark-upstypically charged by traditional banks, helping to lower project delivery costs.
Or, alternatively, a SaaS business in the UK is paying for AWS or Google Cloud services in USD and can reduce inflated infrastructure costsby paying directly in USD with Wise Business. This avoids unnecessary currency conversion fees that would otherwise increase cost of services.
With Wise Business, you can:
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*Disclaimer: The UK Wise Business pricing structure is changing with effect from 26/11/2025 date. Receiving money, direct debits and getting paid features are not available with the Essential Plan which you can open for free. Pay a one-time set up fee of £50 to unlock Advanced features including account details to receive payments in 22+ currencies or 8+ currencies for non-swift payments. You’ll also get access to our invoice generating tool, payment links, QuickPay QR codes and the ability to set up direct debits all within one account. Please check our website for the latest pricing information.
Cost of sales is a core business expense, but it’s a little different from normal expenses.
COGS is an expenditure - i.e. where the resources or money involved is directly used to create or build something. An expense is where the item that you spend money on is used or consumed.
Both terms are used interchangeably, but they are fundamentally different.
COGS (Cost of Goods Sold), also known as cost of sales, refers to the direct costs involved in delivering a product or service.
Operating expenses (OpEx) are indirect costs required to run the business, but not directly tied to delivering the product or service. These include marketing, office rent, administrative salaries and general overheads.
Understanding the difference helps businesses calculate gross profit and margins, avoid misclassifying costs in reporting, and identify inefficiencies.
Sources used:
Sources last checked on date: 11-May-2026
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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